2008-2009 WEBINAR SERIES
Webinar Primer
Thank you for your interest in participating in our professional development webinars. We are pleased to offer you this cutting-edge training and skills-building opportunity. Below are some important tips about participating in a webinar.
- Webinars generally come in two formats, presentation and training. Presentations are primarily didactic, providing knowledge in a lecture format with limited opportunity for participation and sharing information. The training format provides ample opportunity for participation of various types and is focused on transferring knowledge to practice through skill-building exercises.
- Unless otherwise noted, webinars are one hour long.
- Webinars require an internet onnection, which enables you to see the visual aids of the presentation, and an audio connection via a telephone conference call.
- Please use Internet Explorer as your web browser for this webinar. Viewers sometimes experience technical problems with other browsers.
- You will receive an invitation to participate in the webinar approximately one week prior to the event. Under the Web Conference Information section of the email, you will see a link to Ready Talk, our webinar provider. Please click the link to test your connection several days prior to the event. You may be asked to update Java on your computer.
- On the day of the webinar, you can click the link in the invitation email. This will take you to www.readytalk.com where you can log in. You will be taken to a registration page where you enter your name, email address, telephone number and company name then click the SUBMIT button to join the webinar.
- For audio connection, you must call in to the telephone number provided in the Audio Conference Information section of the email. Once you dial in, you will be asked to enter your access code (also provided in the email) followed by the # key so you can hear the presentation.
- Audio connection is clearest when each participant is on his/her own telephone. Speakerphones often cause echoes and transmit background noise that is disruptive to the training experience.
- Position yourself in a quiet location at your office so you can hear well. Some participants hang a "Quiet please, on a teleconference" sign on their doors to alert co-workers that they are on a call. We also ask that you turn off other telephones in the room and turn off radios. The trainer may mute or ask you to mute your telephones to cut down on background noise.
- Ready Talk provides participants with the ability to chat electronically with the trainer and fellow participants. You can also click the Raise Hand button to ask a question. You can use this feature to let your trainer know your thoughts and to ask questions, even if telephones are muted. The trainer may also ask questions of the audience and ask you to raise your hand electronically. These tools are located in the bar on the left side of your screen.
- There will be an NEN staff member available to provide technical assistance should you need it. We will monitor attendance and if we determine a registered person is not in attendance, we will call the contact number you provided in your registration to help you access the webinar.
- At the end of the training, you will receive two evaluations. One evaluation is generated by Ready Talk and is an evaluation of the electronic system. The other evaluation is a Survey Monkey evaluation we send out to you to get feedback on the training experience. Please take a few minutes to complete both of these evaluations as they help us continually improve our services to you.